Infogain’s approach to Responsible AI focuses on embedding ethical practices into every stage of AI development and deployment. Our AI/ML solutions are built to be fair, transparent, secure, and inclusive, ensuring that they serve the best interests of both our clients and society.

By following these guidelines, enterprises can harness the power of AI responsibly and deliver cutting-edge solutions that align with ethical principles and customer expectations. By prioritizing privacy, fairness, transparency, and accountability, we ensure that Infogain’s AI solutions solve complex business problems and contribute positively to the digital landscape. As AI continues to reshape industries, Responsible AI is a key enabler for long-term success and societal trust in technology.

Our Responsible AI Framework document details our best practices for implementing AI solutions across enterprises.  Please download to read more.

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Insights

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Whitepaper
25/02/2025
Infogain’s Responsible AI Framework

Our Responsible AI framework embeds ethics into AI development and deployment, prioritizing fairness, transparency, security, and inclusivity. This ensures that AI effectively serves clients and society.
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Whitepaper
25/02/2025
4Cs Framework for scaling GenAI solutions

Organizations must embrace the 4Cs Framework to scale GenAI. They enable effective deployment, mitigate risks, and ensure AI advancements are both responsible and revolutionary.
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Press Release
24/02/2025
Infogain Named a Leader in Data and AI ...

Infogain is a Leader and a Star Performer in Everest Group's Data and AI (D&AI) for Mid-market Enterprises PEAK Matrix® Assessment 2025. This recognition underscores Infogain’s commitment to developing next-generation technologies like AI and data analytics, focusing on solutions that deliver real value to clients.

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Case Studies
21/02/2025
Productivity climbs with custom-built AI solution

Customized AI solution leverages Infogain’s ASK IGNIS accelerator, and optimizes ticket management process, resulting in 50% improvement in triaging time, 30% accelerated resolution time, 20% increase in deflection rate.
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Blog
19/02/2025
Real-time Inventory Visibility with Adobe Commerce

Ensuring accurate inventory status on product details, cart and checkout pages is crucial for any eCommerce implementation. This blog looks at some key scenarios which demand real-time inventory checks to ensure accurate stock visibility and prevent overselling.
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Blog
19/02/2025
Consulting & product selection framework for DX

Explore Infogain’s comprehensive approach and framework and selection of the right digital tools and technologies to accelerate your digital transformation journey and maximize your RoI.
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Blog
10/02/2025
Iterate and Evolve Prompts with Azure

Large Language Models (LLMs) have become a crucial part of AI-driven applications, but their unpredictable outputs can pose significant risks to brands. Read this blog to discover how Azure Prompt Flow offers a seamless solution to test, evaluate, and refine LLM-based workflows, ensuring accuracy and performance.
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Press Release
07/02/2025
Infogain Opens New Office in Kochi Following Impaqtive ...

Infogain announces the opening of a state-of-the-art office in Kochi following its recent acquisition of Impaqtive, a Salesforce Summit partner that had been incubated at Kerala Startup Mission (KSUM). The move comes in the wake of Kochi’s emergence as a prominent global delivery hub for the company, capitalizing on its strategic location and access to a diverse talent pool.
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Case Studies
06/02/2025
Automation framework accelerates test coverage

Implemented a dynamic test suite creation and execution capability that integrates with DevOps pipeline. 45,000 automated test conditions weekly, testing effort reduced from 70 PD to 15 PD and saved $1M in licensing costs.
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Whitepaper
25/02/2025
Infogain’s Responsible AI Framework

Our Responsible AI framework embeds ethics into AI development and deployment, prioritizing fairness, transparency, security, and inclusivity. This ensures that AI effectively serves clients and society.
image
Whitepaper
25/02/2025
4Cs Framework for scaling GenAI solutions

Organizations must embrace the 4Cs Framework to scale GenAI. They enable effective deployment, mitigate risks, and ensure AI advancements are both responsible and revolutionary.
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E-book
03/02/2025
Elevating Customer Experiences with Infogain and Adobe

At Infogain, we combine our deep expertise in Adobe Experience Cloud with continuous investments in innovative frameworks, accelerators, and AI-powered solutions to deliver outstanding results. In this collection of client stories, we explore how we have helped our clients build AI-powered digital platforms by partnering with Adobe.

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Whitepaper
29/01/2025
Testing Excellence with AI-powered Quality Engineering

AI-driven QE enables going beyond error detection to proactive quality assurance, an integral driver of success in the age of digital innovation. Use our deep platform & tool expertise, services, and partnerships to succeed.
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Whitepaper
08/01/2025
Drive Growth Across Diverse Markets with AI-Driven CPQ

Infogain brings decades of experience in implementing and customising CPQ solutions for large-scale enterprises across diverse industries. Explore how our AI-enabled CPQ solutions are revolutionising Configure, Price, Quote (CPQ) implementation by streamlining processes, enhancing personalisation, and driving revenue growth.
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Whitepaper
30/12/2024
Shaping the Future of Quality Engineering with AI

Software testing has come a long way from its humble beginnings as a manual process. To meet the demands of complex systems and changing market expectations, QE teams across companies are now accommodating automation and AI. This whitepaper explores multiple use cases in quality engineering that can be revolutionized by using AI testing strategies.
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E-book
16/12/2024
Transforming Travel for the New-Age Explorer

Travel tech continues to evolve, it empowers businesses to not only meet these expectations but also gain a competitive edge. Read more about strategies that have enabled businesses provide hyper-personalized experiences to the modern travel.

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Whitepaper
10/12/2024
Six Steps to Overcome Obstacles in MLOps

According to a study, ML code accounts for only 15% of the entire ML ecosystem, emphasizing that productionizing models is much more than just model development. Read the whitepaper to understand the six steps that can help operationalize the ML implementation.
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Whitepaper
28/11/2024
Revolutionize Your Business with Agentforce

Agentforce can help companies transform their businesses and maximize their RoI. By leveraging the power of Agentforce, companies can make their workforce more efficient and productive and transform their service, sales, marketing, and other functions.
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Whitepaper
12/11/2024
Reimagining eCommerce with Gen AI

In this whitepaper we examine the impact of GenAI on e-commerce, uncover opportunities, examine solutions, and methodology for implementation. We look at trends, benefits, capabilities, and solutions, including adoption and governance.
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Whitepaper
30/10/2024
Using Agentforce to erase tech debt in Field ...

Leveraging our expertise as a Summit-level Salesforce partner, we can help you build AI agents that delight customers, drive growth, and increase productivity. Read this whitepaper to understand how FSM companies can use Salesforce and Agentforce to transform their businesses.

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E-book
13/09/2024
Chart a smarter sales path with Salesforce

Discover how modern are looking for advanced Salesforce solutions to improve productivity, streamline operations and increase their RoI in this playbook.

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