Infogain Featured in Gartner Report

Infogain is proud to be featured in the Gartner Report on “Market Guide for CRM in Tier 1 Retail,” published in June 2016. The research report provides a guide of capabilities for Tier 1 multichannel Retailers when transforming to Digital Business. Infogain is featured under the technology area: Oracle Retail Customer Engagement Cloud Services.  This strengthens Infogain’s positioning in delivering Oracle Micros implementation in Retail industry. Infogain has delivered MICROS implementation services and on-site training, leading to an improved modern customer experience for many Fortune 100 companies. Our Retail Solutions Team has 100+ dedicated professionals with MICROS Retail Experience.

Infogain integrates MICROS capabilities based on the client’s organizational and business requirements, completed on-time and on-budget. Infogain leverages MICROS solutions, enabling retailers to improve their modern customer experience and achieve competitive advantage by improving productivity & sales, and maximizing cross-sell & up-sell opportunities.

Our MICROS services include:

• Consulting: We offer IT consulting services specifically for Oracle MICROS Retail that includes advisory, upgrade and implementation services.
• Implementation: With an efficient implementation time of less than six months, Infogain’s solution integrates key MICROS components within your current system, leading to a modern cross-channel experience for your customers.
• Program Management: A management team will be assigned, providing a complete plan, highlighting accountability throughout the terms of the project. Our project team has the capability to swiftly adjust to shifting requirements of customers, IT, partners and vendors.
• Maintenance and Support: After completion of the project, on-going support, operations and maintenance are available.