- Posted on : June 6, 2018
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- Industry : Retail
- Service : Data & Insights
- Type: Case Studies
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Business and Technical Challenges
The client wanted to replace their 15-year old non-PCI compliant Legacy POS system and address ongoing issues, including:
- Lack of Customer and Loyalty Management features
- Frequent performance Issues in Legacy POS
- Inventory Management was not being tracked properly, manual handling
- Manual File handling in POS for foundation data from JDA
Solutions and Scope of Work
The Infogain team implemented Oracle Xstore 15.0 with the latest features. The scope of work included:
- Inbound and outbound data Integration to and from with JDA and other legacy systems
- Employee data Feed from HR System to Xstore, Relate, JDA & BI using WSO2 as a middleware
- LDAP integration for login functionality in Relate for customer loyalty
- P2PE and EMV compliant POS for payments with Tender Retail
- Removal of multiple ad-hoc applications
- Streamlined customer management using Oracle Relate System