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Business Challenges in Implementing CRM

• Client needed a complete enterprise-wide strategy for implementing CRM
• Solve complex customer data integrity issues
• Automate core systems to share and exchange data and eliminate manual processes
• Expand the scalability of the entire customer support infrastructure.

Infogain’s Solution

Infogain’s team planned and implemented an end-to-end CRM Data Integration Solution for the client in two phases. The two-phased implementation helped to achieve a step-by-step deployment within the time and budget constraints of the
client.