Domain SME (Senior) with skills Business-Analysis, Active MQ, IBM MQ Series, SoapUI, Linux Server, Retail SME, SQL, Postman, Unix for location Bangalore, India
ROLES & RESPONSIBILITIES
5-8 years’ experience working Flight Operations/ Movement Manager
Dealt with flight cancellations, reroutes, change in tail number etc. as part of flight operations in Movement Manager
Working experience in Cloud Platforms, Sql, Oracle, IBM MQ, Active MQ, Unix and Linux
Knowledge of SSIM MVT message standards
Good Communication and presentation skills
Prior experience working with airline customers will be an added advantage
Job Description
Movement Manager Business Analysts are members of a techno-functional team specialized in implementing and delivering Movement Manager and other airline operations management solutions / modules as part of the Operations Control suite for various airlines across the world. Delivery Business Analyst will also be the Subject Matter Expert on these solutions and will be involved in training airline analysts on the tools.
Responsibilities:
• Lead migrating existing Movement customers from one AWS environment to other by managing customer communication, supporting customer validation, and troubleshooting incidents reported during migration
• Will be involved in Movement manager software version upgrades liaising internally and with customer
• Will play a role of Subject Matter Expert (TSME) and assist team in deployment procedures
• Works collaboratively in a team environment with project managers, account managers, implementation, and development resources to meet customer expectations
.
• Will develop a thorough understanding of the application’s user interface, both from functional business and technical process standpoint, in order to implement, install Movement Manager (operations management system) and also help in solution adoption and integration into customer’s business processes.
• Works collaboratively in a team environment with project managers, account managers, implementation and development resources to meet customer expectations regarding solution implementation, issue resolution during solution adoption phase, and also resolution of maintenance issues / service requests post production cutover.
• Will perform data validation checks in the context of Movement Manager solution at all stages of solution migration and delivery
• Will perform installation of Movement Manager and its associated modules and also ensure integration of Movement Manager with other internal and external third party products
• Excellent written and verbal communications skills, to serve as lead conduit between developers, architects, designers and with external and internal customers
• Demonstrates effective teamwork skills.
• Operates under general direction with minimal oversight
• Ensures that approved methods, processes, and tools are consistently used.
• Shall mentor/train new business analysts on the solution and processes.
EXPERIENCE
- 6-8 Years
SKILLS
- Primary Skill: Business-Analysis
- Sub Skill(s): Business-Analysis
- Additional Skill(s): Active MQ, IBM MQ Series, SoapUI, Linux Server, Retail SME, SQL, Postman, Unix
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.