Support Function Executive (Standard) with skills Support, Administration Operations for location Bangalore, India
ROLES & RESPONSIBILITIES
Develop and implement resource management strategies to ensure optimal allocation of personnel, equipment, and materials to support business objectives. Recommend suitable resources from the studio pool that align with the demand criteria.
Collaborate with Program and Project managers to understand resource requirements and prioritize projects and tasks accordingly.
Monitor and analyze resource utilization, identifying opportunities for improvement and implementing corrective actions as necessary.
Identify training requirements in conjunction with other Studio stakeholders and liaise with trainers and the training department to ensure their fulfilment.
Coordinate with Technical Subject Matter Experts (SMEs) to organize CoderByte assessments for all members of the technical team
Collaborate with Program Managers to monitor monthly revenue and DGM providing forecasting insights for informed decision-making.
Publish Studio KPI data in collaboration with relevant stakeholders on a periodic basis
Streamline business processes and workflows to enhance operational efficiency and productivity.
Proactively identify risks and opportunities within the operations function, implementing mitigation strategies and capitalizing on opportunities for improvement.
Implement tracking systems and processes to monitor the progress of projects, and operational activities, providing regular updates to stakeholders.
EXPERIENCE
- 3-4.5 Years
SKILLS
- Primary Skill: Support
- Sub Skill(s): Support
- Additional Skill(s): Administration Operations
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.