Cloud Ops (Senior) with skills Cloud Service Incident Management, AWS - EKS, ITSM Principles, Cloud Service Manager, AWS-Apps, AWS-Infra, AWS DBA, AWS Elastic Beanstalk, AWS System Manager for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune)
ROLES & RESPONSIBILITIES
**Responsibilities:**
- Provide guidance and ideas for cloud operation optimization
- Execute and manage after-hours tasks, including SQL scripts and EC2 instance adjustments
- Validate and troubleshoot patches in production and non-production environments
- Support offshore and onshore/nearshore team collaboration for consultation and execution
**Required Skills:**
- **Database Management**: Experience executing DB scripts in SQL for releases and hotfixes
- **AWS Operations**: Proficiency in AWS SysOps, EC2 management, and resource optimization
- **System Administration**: Windows system management, patching, and remediation
- **DevOps Familiarity**: Experience with Python, Terraform, CI/CD tools (Ansible, Octopus, Tower)
- **Scripting and Automation**: Ability to script tasks and follow runbooks
- **Observability**: Knowledge of observability tools to create dashboards and alerts, automate responses, and ensure system reliability
EXPERIENCE
- 6-8 Years
SKILLS
- Primary Skill: Cloud Service Incident Management
- Sub Skill(s): Cloud Service Incident Management
- Additional Skill(s): AWS - EKS, ITSM Principles, Cloud Service Manager, AWS-Apps, AWS-Infra, AWS DBA, AWS Elastic Beanstalk, AWS System Manager
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.