- Posted on : January 9, 2018
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- Industry : Retail
- Type: Case Studies
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Infogain Approach for Salesforce Cloud Migration
As the managed services provider for the existing Pivotal CRM and custom Microsoft SQL Serverbased applications, Infogain first developed a strategic IT plan for the client, which addressed the limitations of the existing application environment. This then enabled the client to map out a proposal to convert its environment to the Salesforce Cloud—including Salesforce Service Cloud,
Salesforce Sales Cloud and Salesforce PRM.
Solution & Scope of Work
Infogain built a mix of standard and custom Salesforce functionality that supports the complex business environment that is central to the client’s core business.
- Strategic IT assessment
- Comprehensive business process requirements
- Cloud-based Salesforce solutions (standard and custom)
- Heroku-based portals for extended Installer community